Shipping & Returns

Return Policies

Burden Products is dedicated to customer satisfaction. If your purchase does not fulfill your needs for any reason, you can return your item for an exchange or refund. Simply contact our store to receive instructions on returning your purchase. The following conditions apply:

  • Shipping is non-refundable
  • A 15% Restocking Fee applies (provided item is repacked according to factory standards & without excess wear)
  • Returns are accepted only on stock items.  Custom productsare not returnable.

 

Shipping Policies

Shipping to and from Burden Products is at the customer's expense and varies according to weight, size, shipping type and location.

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